FAQs

We are clearing out all remaining stock from Chapter 1. Tents, bags, vestibules, footprints, and accessories, up to 50% off. When they're gone, they're gone.
Samaya Chapter 2 is coming. This sale marks the transition to a new generation of products and the beginning of a new chapter in the brand's history.
The first generation of Samaya equipment. Products developed with our athletes, field-tested on expeditions, which laid the foundations for the brand.

Yes. Brand new, never used, in their original packaging. These are our remaining stocks, not returns or display items.
The stock displayed is the actual stock. If the option does not appear, it is out of stock. No restock is planned.

Only Chapter 1 products still in stock. Some items are already sold out and will not appear. The ULTRA range is not discounted.
No. The Archives sale definitively ends their production. These are the final pieces; none of these references will be reproduced.

Credit card, Visa, Mastercard, PayPal and Apple Pay.
Yes. Secure payment in 4 installments is available at checkout for European countries.

Yes, starting from orders of €250.
No. Archive discounts cannot be combined with any other offer, including PRO account terms.

Yes. 14 days upon receipt, as with our entire range. Product must be unused, in its original condition and packaging.
Yes, under the same conditions. Please note that stock is limited and will not be restocked. If your replacement size sells out in the meantime, we will process a refund.
Return shipping costs are covered by Samaya.

Within 1 to 2 days after receipt and inspection of the returned package, to your original payment method.
Three possibilities. From your Samaya account area, via the withdrawal form at the bottom of the shop page, or by email to contact@samaya-equipment.com, specifying your order number.

Yes. A full warranty, identical to the rest of the range. A reduced price does not reduce our commitments.
The legal guarantee of conformity (2 years) and the guarantee against hidden defects apply, as they do for the rest of the range. Full details of the conditions are available in our Terms and Conditions of Sale.
Yes. Our repair service remains available for Chapter 1 products after the sale has ended.

Yes.
No.
Our experts are at your disposal.
Write to us at contact@samaya-equipment.com
or call 04 83 43 08 30.

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