Internship from June 2023 in Annecy

 

WHO ARE WE?

Based in the heart of the Alps, Samaya is a French brand of technical equipment created in 2018 by mountaineers convinced that the ideal tent had yet to be imagined.

Samaya is passionately committed to reinventing lightweight roaming and simplifying access to overnight stays in the mountains, whether for expeditions in extreme conditions or for experiences in more accessible locations.

Samaya s ambition is to help create the conditions for the elevation of the spirit. This begins with the working environment for its team, on a 1,000 m² site close to Lake Annecy.

At Samaya High Camp, Samaya brings together large, open, modern offices, a showroom, a prototyping and production workshop, a research area with a laboratory and test benches, and a young, dynamic team always ready for a trip to the mountains or a friendly get-together!

 

OUR VALUES 

- Excellence
- Creativity & Innovation
- Boldness
- Empowerment
- Respect & Cohesion 

 

THE POSITION TO BE FILLED

You will be an integral part of the sales team, interacting with all the company's divisions. As part of a team, you will manage BtoB orders from creation of the order form to customer delivery. You will act as the financial and administrative interface for sales, working closely with the administrative and financial department. You will be in direct contact with our BtoB and BtoC customers and play a key role in the sales process and customer satisfaction.

 

SALES ADMINISTRATION :

- Management and follow-up of BtoB & BtoC orders
- Management and follow-up of BtoB & BtoC invoices
- Management and tracking of BtoB & BtoC shipments & test fleet
- Follow-up and maintenance of test fleet
- After-sales service management and follow-up
- Optimization of sales analysis and synthesis tools
- KPI monitoring and analysis

 

CUSTOMER SERVICE :

- BtoC customer advice by telephone, e-mail, chat and in person in our showroom or at events
- Handling BtoB & BtoC customer queries and complaints
- Management of after-sales service and customer satisfaction
- Technical support for sales staff
- Sales ( Samaya sales techniques training module)

 

THE PROFILE WE ARE LOOKING FOR

- Organized and rigorous, you like things well done
- You have an analytical and synthesizing mind
- You like working in a team
- You are at ease with Excel
- Fluency in English is a plus
- You are attracted to outdoor sports

 

YOUR APPLICATION

Send your CV and cover letter to talent@samaya-equipment.com